Policies

Same Day Shipping Guarantee 

Orders placed by 5:00 p.m. (ET) ship the same day. Guaranteed! Or the shipping's on us.* Excludes sprayers, non-stock items, and LTL Freight. Please note, UPS Next Day Air® shipments are delivered the next business day. If you order on Friday, the order will be delivered on Monday. UPS offers Saturday delivery to select zip codes and addresses. Please contact one of our helpful Customer Service Technicians to verify if this option is available to you.   

Privacy Policy

At Sprayer Depot, we take the issue of privacy seriously. Whether an order is placed on our site, or via phone, all personal information is kept strictly confidential. Our site is secured by an industry-standard SSL certificate that ensures that all transactions between  browsers and our site are encrypted, safe, and private.

Our Promise to You: Sprayer Depot will not sell, trade, or disclose to third parties any information about our customers, potential customers or visitors to this web site.


Terms and Conditions

Payment Methods: We accept Bank Wire Transfers, Visa, MasterCard, American Express, PayPal, and Discover.

Shipping Methods: We ship UPS, FedEx, USPS and LTL Freight. All merchandise is sold F.O.B. from our warehouse or drop ship origin. Orders are shipped Monday - Friday during business hours, excluding major holidays. 

Free Shipping:  All qualified orders over $100* (Excluding taxes, shipping and handling. Some product exclusions apply.) that ship parcel service (USPS, UPS, FedEx) in the contiguous 48 states enjoy Free Shipping at checkout. The carrier and transit time, generally 3-5 business days, will vary depending on the product and shipping address. Free Shipping may not be combined with any other offers or discounts. Orders shipped with Free Shipping may be returned in accordance with the Sprayer Depot Returns Policy, and may be subject to a restocking fee equal to the outbound shipping cost. We appreciate your business and look forward to serving you with the best spray equipment, delivered when you need it. Please contact us with any questions or concerns.
*Exclusions include Sprayers, Tanks & orders that ship LTL Freight.  Orders that ship to Alaska, Hawaii or internationally do not qualify.

Damaged Shipments: Merchandise does not leave Sprayer Depot® damaged.  It is the responsibility of the freight carrier to deliver merchandise in good condition. Please inspect all deliveries in the presence of the shipper at time of delivery. Notify the freight carrier immediately if any damaged merchandise is received.  Leave the merchandise, along with its original carton and packing material for the freight carrier to inspect.  Failure to keep the original carton and packing material may result in an unfavorable damage claim from the freight carrier. 

Catalog Prices:  All prices are subject to change.

Warranty:   All items sold from Sprayer Depot® are subject to the warranty of the manufacturer of the merchandise. Please allow 2-3 weeks for warranty claims to be processed by the manufacturer. If the product is found to be defective it will be replaced/repaired at no cost to the customer. Unfortunately, monetary refunds are not available through the warranty process. In case of a warranty claim, shipping charges on the initial order are not credited. Also, the customer is responsible for the shipping/freight charges when sending back products for warranty claim.

Kings Sprayers Warranty: All Kings Sprayers come with a 5/5/1 warranty: 5 year frame / 5 year tank / 1 year parts and labor (limited to manufacturer defects).

Return Policy:  Returns will be accepted with prior approval.  All returns are subject to a 20% restocking fee.  All items returned without part numbers or appropriate model numbers affixed will be subject to a 20% restocking fee.  No returns will be accepted after 30 days from the date of invoice. Credits will be issued upon receipt of returned merchandise. Returned merchandise must be in the original packaging and unused. Shipping fees for returned merchandise will not be credited back, only the merchandise minus any applicable fees (restocking, etc).

International Shipping:  Shipping fees for international orders (those shipped outside the U.S.) are subject to additional fees, including, but not limited to, duties and taxes to be paid by the customer. The amount of applicable duties and taxes will vary by country and are set by the destination country. Since international shipping fees calculated by UPS are based on a number of factors (including, without limitation, the desired shipping method and speed, the contents of and number of items in your order, the weight of the items in your order and the location to which the order is shipping), shipping charges will vary per destination. Shipments are subject to customs clearance procedures, which can cause delays beyond original delivery estimates*.

*Shipments that are delayed due to causes beyond Sprayer Depot’s control including, but not limited to: the unavailability or refusal of a person to accept delivery of the shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar authorities, authority of law, insufficient information provided by a customer, the application of security regulations imposed by the government, or otherwise applicable to the shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground transportation networks , disruption or failure of communication and information systems, and adverse weather conditions.