Proven Process & The Customer Journey

Posted by SprayerDepot Admin on

Sprayer Depot's Proven Process

A Proven Process is integral to any business, whether small or large, public, private, non-profit, for profit, or anything in between. Formalizing the Proven Process and putting it down on paper is a key foundation building block for success. At Sprayer Depot, we have put a great amount of thought and effort into formalizing our Proven Process in an effort to create the best Customer Journey possible. After all, we love our customers like biscuits and gravy!

This is our Proven Process:

Proven Process Sprayer Depot 

Customer Journey

The Customer's Journey is important to us. We understand that time is money, and when our customers experience downtime due to broken or faulty equipment, it's a direct hit to their profitability. This is why we put so much effort into the shortest customer journey, and fastest shipping options possible.

Our goal is to deliver orders to the customers' doorsteps within two business days (within the 48 contiguous states). We recently added a second distribution facility in Arizona, moving us towards greater coverage of the United States and shorter shipping times for customers west of the Mississippi. 

Customers can expect to their purchase journey to take an average of 3 days. In many cases, it is shorter. Most standard orders placed by 5pm (ET) are shipped out the same day the order is placed. This is an uncommon practice, with many retailers still taking 24 hours or more to process and fulfill orders. The last thing you have is time to wait for someone to pick an item off the warehouse shelves and box it up!

Our Promise to You

We promise to get you the products you need as fast as we can. We promise to only carry the highest quality brands, and to stand behind those brands against manufacturers' defects. We promise to make your experience smooth and efficient, and to meet or exceed your expectations.

Sprayer Depot is committed to serving you!

Sprayer Depot specializes in spray equipment, parts and accessories for commercial use. Agriculture, horticulture, lawn & landscaping, and pest control industries, as well as theme parks/resorts/hotels, and golf & recreational facilities shop at Sprayer Depot. Our products are shipped worldwide, and now available for faster delivery to the Western US through a new distribution center in Arizona. Kings Sprayers are proudly made in America at the Sprayer Depot headquarters in Orlando, Florida.

We appreciate your business, and look forward to assisting you again in the near future. Happy Spraying!